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3 Common Social Media Marketing Mistakes That You Must Avoid

The internet is a powerful tool that businesses use to expand their reach and promote their products or services. It has completely transformed marketing, as it gives any business access to millions of people and allows businesses to get the word out about what they have to offer. Due to how important the internet has become, digital agencies have created newer and better ways to utilize the internet as a tool for marketing.

When it comes to digital marketing, social media has established itself as a useful platform that boasts billions of users that businesses can tap into if they play their cards right. And while we’ve already talked about the four social media strategies that your business should be using, it’s also in your best interest to avoid common social media mistakes. This is why we’ve prepared a list of the three most common mistakes that businesses often make when it comes to social media marketing. Hopefully, this article helps you avoid these costly mistakes.

Using Social Media Purely for Advertising

While social media is useful for marketing and advertising, it’s extremely important that you don’t use your platforms purely for these purposes. Your target market is looking for high-quality content when they’re on social media. Now, we aren’t saying that you shouldn’t be posting promotional material. However, it’s crucial that you supplement promotional posts with content that provides value to your audience.

Failing to Put Together a Content Plan

People often make the mistake of assuming that social media requires no planning. This probably stems from the way that people use their personal social media accounts. For those of you looking to maximize your social media platforms, the first thing you have to do is to put together a content plan. The best place to start when it comes to creating a content plan is through the use of a content calendar. Content calendars allow you to plan around holidays and special occasions such as Christmas and Valentine’s day. This will help streamline the entire process and will make it easier to create high-quality social media content.

Ignoring Your Customers’ Comments

Lastly, people tend to forget that social media is for more than just promoting your business. Social media opens up the lines of communication between your business and your customers. If you want to make the most out of social media, it’s important that you make it a point to interact with your customers. If they leave comments on your posts, it would be best to reply and engage with them. This is especially true if the comments are questions or concerns that your customers have about your products or services.


While social media is a powerful tool, it’s vital that you utilize it the right way. As you can see, there is a multitude of common mistakes that you can easily make when it comes to your social media platforms. If you want to make the most of social media, it’s imperative that you avoid the mistakes that we’ve listed above.

If you are looking for someone to work with, Digital WebWorx Ltd is a digital marketing agency in North Wales that offers services all over the UK. Whether it be SEO, website development, design, IT support, and social media, our team of experts is dedicated to helping you make the most out of your digital platforms. Book an appointment today, so we can get started!